Frequently Asked Questions
Get quick answers to the most commonly asked questions about our services and policies.
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How does Loginet work?
Loginet sources cars in Japan, buys on your behalf, exports, ships by RoRo or container, and provide...
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What countries do you ship to?
We ship to major ports in Europe, North America, the Middle East, Africa, and Oceania. Availability...
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How long does the process take?
Typical timeline: 3–10 days to purchase, 1–3 weeks for export/bookings, and 3–8 weeks ocean transit...
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Do I need an account to start?
You can request sourcing without an account. For auction bidding, we require verification and a refu...
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What is Loginet?
Loginet is a Japan‑based used‑vehicle export & sourcing company established in 2022. We help buyers...
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Can I trust Loginet?
Yes. We are certified members of JUMVEA, the Tokyo Chamber of Commerce & Industry (TCCI), and JCT Pr...
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Yes. Your customer page includes an AI translation tool that converts auction sheets into your language 24/7, so you’re never blocked by time zones. Before we place any bid, a human specialist reviews the inspection findings and critical notes to protect you and confirm red flags.
Commercial invoice, Bill of Lading (BL), Japanese Export Certificate (deregistration), and a container packing list (for container shipments). We also provide an English translation of the Export Certificate. All documents are uploaded as PDFs to your customer page (Account → Documents) as each milestone is completed. When applicable: pre‑shipment inspection reports, marine cargo insurance certificates (for CIF/optional insurance), and auction sheet/inspection media.
Yes—if your destination requires roadworthiness/radiation checks, we book approved agencies and provide reports.
We can introduce licensed brokers at destination. You remain the importer of record.
No. Compliance modifications are handled at destination with local specialists.
Yes—case by case. Tell us your dates and plan, and we’ll guide you on enabling temporary road use where lawful. Eligibility depends on registration status, local rules, yard policies, and schedule. It may involve temporary permissions/plates and insurance, yard release/re-entry, and safety/compliance checks. Paperwork must be closed before export; any violations/tolls/damage are the driver’s responsibility.
Free On Board: exporter clears goods and loads them on the vessel in origin.
Roll-on/Roll-off: cars are driven on/off a specialized vessel. No loose cargo allowed.
Vehicle price + service fee + Japan inland logistics (if any) + export paperwork + ocean freight + optional marine insurance + destination port fees + customs/VAT/duty (paid locally).
We use a tailored pricing plan per customer—not a generic price list. Your agreed plan is visible in your Account → Profile and each invoice is itemized. This flexible, transparent approach lets us offer better pricing based on your volume, sourcing channel (auction/dealer), inspection needs, logistics complexity, and currency. Fees are quoted under your chosen Incoterm (FOB/CFR/CIF); destination charges and taxes are never included.
Bank transfer (TT). Invoices commonly in JPY, USD, or EUR. No cash or crypto.
Generally no. For corporate L/C requirements, contact us to assess feasibility.
Vehicles may accrue storage/parking before export; we pass these at cost and minimize them by prompt shipping.
We sell on FOB (Japan port), CFR/CF (Cost & Freight), and CIF (Cost, Insurance & Freight). Prices exclude destination port charges, customs clearance, duties/taxes, and local delivery; those are paid locally by the buyer.
RoRo is usually cheaper/faster for standard cars; containers suit high-value or multiple vehicles. We'll advise based on risk, cost, and schedules.
Asia–EU: ~30–45 days; Asia–US West: ~12–18 days; US East: ~25–35 days (route/season dependent).
RoRo generally disallows loose cargo. In containers, consolidation may be possible if declared and compliant.
Yes—optional All-Risk marine insurance available on request.
Track everything in your My Shipments page. We use 15 milestones from purchase to port release; each event is marked Completed and related documents (e.g., BL) appear in your account. We also share vessel details so you can check the live schedule on the carrier’s site or via your forwarder.
We mainly export via Yokohama, Nagoya, Osaka/Kobe, and Hakata. Depending on vehicle location and vessel schedules, we may use another port to reduce inland transport or storage time.
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