Frequently Asked Questions

RoRo is usually cheaper/faster for standard cars; containers suit high-value or multiple vehicles. We'll advise based on risk, cost, and schedules.

Asia–EU: ~30–45 days; Asia–US West: ~12–18 days; US East: ~25–35 days (route/season dependent).

RoRo generally disallows loose cargo. In containers, consolidation may be possible if declared and compliant.

Yes—optional All-Risk marine insurance available on request.

Track everything in your My Shipments page. We use 15 milestones from purchase to port release; each event is marked Completed and related documents (e.g., BL) appear in your account. We also share vessel details so you can check the live schedule on the carrier’s site or via your forwarder.

We mainly export via Yokohama, Nagoya, Osaka/Kobe, and Hakata. Depending on vehicle location and vessel schedules, we may use another port to reduce inland transport or storage time.