Frequently Asked Questions
Get quick answers to the most commonly asked questions about our services and policies.
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How does Loginet work?
Loginet sources cars in Japan, buys on your behalf, exports, ships by RoRo or container, and provide...
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What countries do you ship to?
We ship to major ports in Europe, North America, the Middle East, Africa, and Oceania. Availability...
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How long does the process take?
Typical timeline: 3β10 days to purchase, 1β3 weeks for export/bookings, and 3β8 weeks ocean transit...
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Do I need an account to start?
You can request sourcing without an account. For auction bidding, we require verification and a refu...
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What is Loginet?
Loginet is a Japanβbased usedβvehicle export & sourcing company established in 2022. We help buyers...
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Can I trust Loginet?
Yes. We are certified members of JUMVEA, the Tokyo Chamber of Commerce & Industry (TCCI), and JCT Pr...
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On request we perform on-site checks (photos/video, paint meter, basic diagnostics, test drive where possible).
Auction sheet, photos, maintenance records (if any), and the Japanese Export Certificate (deregistration) with mileage entries.
Used vehicles are sold as-is unless a written warranty is provided. Inspections reduce risk but cannot eliminate it.
Yes. Your customer page includes an AI translation tool that converts auction sheets into your language 24/7, so youβre never blocked by time zones. Before we place any bid, a human specialist reviews the inspection findings and critical notes to protect you and confirm red flags.